FAQ's

1. Do you have a store location?

We operate two stores located in Wellington and Palm Beach Gardens, FL. If you happen to be in the area, we invite you to visit us and let us know you're coming so we can ensure you have a fantastic shopping experience. We look forward to welcoming you!

2. How do you charge for shipping? and how fast will my package arrive?

We charge a flat rate of $7.50 using USPS or UPS.

Items that are currently available will typically be shipped to you within 48 hours. However, if certain items are temporarily out of stock, we may require approximately a week to ship them to you.

3. Do you accept returns?

You have 14 days from the purchase date to return items with tags attached and unworn for store credit or exchange. Please note, all sale items and jewelry purchases are final sale. 

4. What does it mean when you say, watch us live?

We host live shopping shows on Facebook every Sunday and Wednesday at 7:30 PM EST. You can participate in the excitement by visiting our Facebook or Instagram page, or by downloading our app 'KLOSET KOUTURE', where you can shop during the live shows or watch replays. It's an amazing experience filled with fantastic sales and new items every single week!

5. Why shop on the app?

Our app is available for free on both Apple and Android devices. With it, you can easily watch live shows, catch up on replays, and shop the latest arrivals—all conveniently at your fingertips.

6. I would love a styling session but I live far away, can we do virtual?

We sure do!  In fact we can do a personal shopper session (time available) or we can do a live for a group of ladies?

7. Can you help me fundraise for a special cause for an organization?

We're passionate about giving back! If you're affiliated with an organization, we can coordinate a live event tailored specifically for your group or members. During the event, we'll donate a portion of the proceeds to your organization. It's a fantastic opportunity to have fun while raising funds for your cause, no matter the size of your group. Let's make a positive impact together!