FAQ's

1. DO YOU HAVE A BRICK AND MORTAR STORE?

WE DO! It is in Wellington, FL if you are ever in the area come by and let us know so we are prepared to give you a terrific shopping experience.

2. DO YOU CHARGE FOR SHIPPING?   

We have a flat shipping rate of $7.50 on all orders!

3. DO YOU TAKE RETURNS?

Sometimes things don’t look the same on you as you thought they might, we totally get it.  You can return non final sale items in their original unworn condition with tags attached.  The item must be returned within 14 days of purchase and have a return goods authorization number (this prevents you from sending something to us we cannot accept back)  Once your return reaches us we will notify you and issue store credit or exchange for different size etc. No refunds are available on any purchase credit or exchange only.

4. I NOTICE LIVE SHOW VIDEOS ON THIS PAGE WHATS THAT ALL ABOUT?

We do live Fashion shows on Facebook a few times a week, always on Weds nights at 7 pm.  You can join in on the fun by going to our facebook page THE KLOSET KOUTURE or downloading our app KLOSET KOUTURE you can buy on the live shows or any replays. Its incredible fun and we have some terrific sales and new items every single week!

5. IS THE APP FREE?

It is!!!! What are you waiting for download it today!

6. HOW FAST DO YOU SHIP?

In stock items will ship to you generally within 48 hours. Some items are out of stock temporarily in those case we will need a week or so to ship.

7. DO YOU TAKE REQUESTS?

We love when our customers guide the trends.  If you see something you like and are interested in send us a message and we will try to get it or something similar.

8. I WOULD LOVE TO SHOP WITH YOU BUT I LIVE FAR AWAY, DO YOU DO PERSONAL SHOPPING VIA FACETIME?

We sure do!  In fact we can do a personal shopper session (time available) or we can do a live for a group of ladies?

9. DO YOU REWARD REFERRALS?

We have a referral program and definitely value your referrals.  Contact us directly for more information.

10. I HEARD YOU ARE PHILANTHROPIC AND HELP ORGANIZATIONS RAISE FUNDS, CAN YOU HELP MINE?

We love to give back.  If you are involved with an organization we can arrange to do a live for your group of members and donate a portion fo the proceeds to your organization.  It is tremendous fun and a great way to help any size group raise money.